Position Type: 6-Month Contract (Part-Time) with strong potential for a full-time role

Compensation: $17–20 per hour DOE

A note on the role: We’re looking for a dependable, detail-oriented, and proactive junior team player to join us as a Production Associate on the Operations team. This hands-on role is ideal for someone early in their career who enjoys repetitive, precision-focused work and is eager to take initiative in a small, supportive team. You’ll work closely with seasonal interns, actively helping train and support them while setting a strong positive example through your attitude, work ethic, feedback, and proactive approach. No extensive experience required—we provide full training—but a can-do mindset, comfort giving constructive feedback, and strong attention to detail are key.

Are You Ready to Be a Positive Force on Our Production Team?

At Senbird Tea, every carefully assembled tea tin or packed order represents our commitment to quality and care. We’re seeking a junior Production Associate who takes pride in hands-on work, stays focused on the details, and thrives in a collaborative environment by taking initiative, supporting others, and figuring out machinery when small issues arise.

You’ll be an active part of daily production and fulfillment sessions, solving practical problems (including basic equipment troubleshooting), communicating effectively, and modeling positivity, reliability, and proactivity—especially for our seasonal interns. You’ll comfortably provide gentle feedback to help the team improve and jump in to assist where needed. If you’re proactive, enjoy mentoring peers, have a knack for mechanical problem-solving, and love seeing the direct results of your efforts, this is a great opportunity to grow with us.

About Senbird

Senbird Tea is an Asian American family-owned Japanese tea company dedicated to bringing you the finest organic teas from family farms in Japan. Rooted in wellness, sustainability, and tradition, our curated collection of teas, premium gift sets, and handcrafted teaware has been recognized by Forbes, Food & Wine, BuzzFeed, and Sustainable Jungle. With over 15,000 five-star reviews on Amazon, we take pride in delivering an exceptional tea experience that nurtures a healthy mind, body, and spirit. Join us in celebrating the art of Japanese tea—one cup at a time.

What You’ll Do

As an Operations Associate, you will:

1. Assemble and package products with high accuracy, consistency, and attention to detail
2. Operate and maintain basic production equipment and machinery (full training provided)
3. Pack and fulfill D2C and B2B orders to meet quality and on-time shipping standards
4. Follow all safety guidelines and established production protocols
5. Monitor inventory levels during tasks and promptly notify leads of low stock or supply needs
6. Maintain a clean, organized, and efficient production and fulfillment workspace
7. Actively help train, support, and mentor seasonal interns during production and fulfillment sessions, including providing constructive feedback
8. Take initiative to identify and solve minor issues, set a positive example for the team, and contribute to meeting daily/weekly goals
9. Communicate clearly and proactively with team members and leads

Who You Are

1. Proactive & Initiative-Driven: You spot what needs doing, take ownership, and jump in without waiting to be asked
2. Positive & Supportive: You bring great energy, comfortably give constructive feedback, and enjoy helping others grow
3. Detail-Oriented: You naturally catch small errors and take pride in consistent, high-quality work
4. Problem-Solver: You think practically and address issues calmly as they come up
5. Hands-On: You’re comfortable with repetitive physical tasks and working with your hands
6. Reliable: You show up on time, stay focused, and follow through
7. Eager to Learn: You’re excited to build new skills and contribute ideas in a team setting

Your Qualifications

1. Recent graduate from a vocational, technical, or trade program strongly preferred—especially programs in aviation maintenance (e.g., Aviation High School), automotive mechanics, or similar hands-on mechanical fields
2. Any experience in production, warehouse, fulfillment, assembly, or similar repetitive hands-on roles is a plus (but not required)
3. Strong attention to detail, basic problem-solving skills, and comfort in providing feedback to peers
4. Comfortable standing for extended periods and lifting up to 50 lbs
5. Clear, friendly, and proactive communicator, even in a fast-paced environment
6. Familiarity with platforms like Shopify or ShipStation is a bonus
7. Interest in Japanese tea and culture is appreciated!

Additional Details

1. Schedule: Part-Time, 4 days per week
2. Position Type: 6-Month Contract (Part-Time) with strong potential for a full-time role

Our interview process typically includes 2-3 steps, including a brief assessment, all designed to ensure we're the right fit for you and you're the right fit for us. We look forward to connecting with you!

Team, Culture, and Values

Senbird has been based in Queens, NYC, since our start in 2018. We’re looking for creative, capable, and collaborative team members to join us and keep up our momentum.

We're a small, hands-on team of self-starters who care about doing things well and supporting one another. We appreciate people who are dependable, proactive, and willing to jump in where needed. It helps to be organized, communicative, and open to learning as we grow together. Most of all, we aim to keep things sustainable—for the business and ourselves—so we can all enjoy a healthy, balanced life.

Senbird Tea is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.